We’ll send your Selva Eyewear to you, so you’ll be ready for your next adventure. We aim to process all custom orders within two business days of purchase (standard business hours, excluding weekends and public holidays). Once your order has been sent you’ll receive an Australia Post tracking number, which you can use to keep an eye out for your Selva Eyewear arrival.
If you’re unavailable for delivery a notice card will be left and your order will be dropped of at the closest post office.
Priority Mail and Overnight are available for additional charges, but please notify us at email@example.com if you have any specific shipping requests for your Selva Eyewear order.
Once a package ships with Australia Post, Selva Eyewear accepts no responsibility for stolen or missing items, however please contact us at firstname.lastname@example.org if you haven’t received your order in the expected timeframe.
All orders require a signature on delivery for added security.
Good manners. For orders placed online through selvaeyewear.com we’re happy to accept returns and provide a full refund within 30 days from the date of purchase.
Returns for online orders are free if you are sending from within Australia.
• Send us an email to email@example.com with your return request
• Include your order number and preference to refund or exchange
• Please tell us why i.e. wrong size, didn’t suit me, changed my mind, etc
• We‘ll organise a reply paid slip through Australia Post for you to return your order free of charge.
• We’ll let you know once we receive your returned item and be in touch to arrange your refund or exchange as requested.
• Please note - If you are exchanging products that are of greater or less value, you will be required to pay the difference or will receive a refund of the difference.